Itancia’s industrial capabilities provide adapted solutions to meet customers’ logistics needs: storage, configuration, shipping, delivery, and after-sales service management.
Whether it’s a project-based or an à la carte service, our experts offer customized logistics solutions to enhance client performance, productivity, and end-user satisfaction.
Let us handle your logistics flows so you can focus on your core business!
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logistics centers in France with high-performance, customizable industrial tools
9,000 m²
of facilities dedicated exclusively to Itancia Factory’s operations
95%
of orders received before 4:30 PM are shipped the same day
For more information, click on the relevant section to discover the associated services
Reception / Storage Flows
– Receiving
– Inventory
– Dedicated storage
Customisation Flows
– Technical customisation
– Packaging customisation
Shipping Flows
– Delivery
– Transport
Reverse Logistics Flows
– Auditing
– Manufacturer warranty management
– Sustainability-related services
People Flows
– Provision of technical resources
– On-site interventions
IT / Reporting Flows
– Web services / API
– Monthly KPIs
– Serialization tracking
– Delivery tracking
– Dedicated teams & SLAs
We receive your devices following these steps:
Our 27,000 m² warehouses are fully dedicated to operational needs, offering flexible storage solutions. Whether you need pallet storage, shelving, or customized options, we can meet your requirements.
We offer two types of stock accommodation:
Trust our expertise for optimal stock management!
As your logistics partner, we offer a wide range of personalised solutions to meet all your needs.
Customisation of materials and packaging:
Hardware and Software Customisation:
Trust us with your projects for optimal customisation!
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According to your order instructions, we can customise (packaging, labelling, etc.) your products and also provide turnkey offers (adding keyboard, mouse, bag, etc.). As logistics experts, we can adapt our offers and add services based on your needs.
Our network of transport partners allows us to deliver within 24/48 hours across France, and even within 4 hours in certain regions. We can also organise international deliveries, offering delivery options such as on-site, at a relay point, or directly to an employee’s home.
95% of orders received before 4:30 PM are shipped the same day!
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Alongside sourcing equipment, we offer solutions to ensure operational continuity of deployed products. We process user feedback so that it can be re-used:
All products requiring repair or refurbishment during their lifecycle in the company are sent to us for processing with a J+1+R timeframe. This means we ship operational device conforming to the requested user profile the day after receiving the defective device. The defective device then enters our process, is repaired, and integrated into our stock for future use.
At Itancia, we don’t just provide products; our technical teams are here to support you at every stage of your projects. We offer a comprehensive range of services to meet your specific needs:
With our expertise, we help you maximise the potential of your projects while ensuring quality support. Trust Itancia for a strong and efficient partnership in your digital transformation!
We connect to our customers’ systems by developing APIs and EDI, enabling smooth communication. Once this connection has been established, you can benefit from real-time data on a single platform:
With this integration, you can track each asset at any time in a single system, simplifying your daily management.
Productivity & Performance
By outsourcing your logistics operations to Itancia Factory, you free up internal resources and optimize your processes
Cost Optimization
With customised logistics solutions, advanced technologies, and a qualified workforce
Visibility & Tracking
Real-time tracking tools offer full transparency on your logistics operations
Outsourced IT fleet management
An industrial group was looking a sustainable approach to the management and maintenance of its fleet of PCs, smartphones, and tablets across its international sites, including logistics, storage, and services to ensure operational continuity.
For the customer’s PC fleet:
For the customer’s smartphone & Pads fleet:
Sustainable solutions to meet the customer’s CSR goals, enabling them to transform into a circular economy business.
Ready-to-use device stock for uninterrupted services, with J+1 delivery.
A 5-year international logistics partnership, supported by our various subsidiaries.