Itancia Factory

Conjuguez innovation & services
Combine innovation & services

Receive support and tailor-made services based on our technical, logistical and industrial expertise


Our technical support team helps you with all your projects


We support you throughout the logistics chain


As an expert in electronic repairs and subcontracting, we meet our quality commitments

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Offering an array of made-to-measure services and consulting

Itancia Factory is the Itancia group’s tailor-made services and advice business.

Through our more than 32 years’ experience, we have built highly effective industrial and logistics systems that can be adapted to each of your needs.

We offer tailor-made technical, logistical and industrial solutions for your technology asset management projects, from rollout to use and maintenance. The complementary nature of our fields of expertise enables us to be at your side every step of the way.

115 technicians
& 30 certified after-sales and planning department engineers

4.2 million products shipped in 2022

More than 20,000 computers preconfigured and customised for their users each year

More than 150 learners trained per year, on site or remotely, via our accredited training centres

11 centres and 35,000m² of operating premises in Europe

845 partners supported and 95% of tickets processed by our hotline within 2 hours

32 years’ experience

Meet all your customers’ needs with total peace of mind thanks to our proven, certified expertise in managing specific projects

Agile & responsive

Make sure you can provide the right answer at the right time with tailor-made solutions adapted your customers’ needs

Wide range

Reap the benefit of our extensive range of technical, logistical and industrial expertise to help you at every stage of your projects


Draw on our domestically and internationally recognised operational resources to boost your competitiveness and your profitability

Our fields of expertise

View our expertise

Our main offers

Support & training

Hardware configuration

Custom delivery

Electronic repair

Next-day exchange

Electronic sub-contracting

Discover our offers

News & events

Business Case: Bleaching of PCs

Customer testimonial: A major retail brand trusts Itancia Factory What […]

Repair your or your customer’s electronic equipment in D+1 to D+5 !

With our electronic repair service, you can offer a tailor-made […]

Our 24/7 e-store

Simple, quick and efficient, our e-store enables you to place orders, manage your account, and get real-time access to a wealth of information (product availability, prices, special offers, etc.).

Buy online

Discover Itancia’s other business lines: