Combine innovation & services
Receive support and tailor-made services based on our technical, logistical and industrial expertise
Itancia Factory is the Itancia group’s tailor-made services and advice business.
Through our more than 32 years’ experience, we have built highly effective industrial and logistics systems that can be adapted to each of your needs.
We offer tailor-made technical, logistical and industrial solutions for your technology asset management projects, from rollout to use and maintenance. The complementary nature of our fields of expertise enables us to be at your side every step of the way.
115 technicians
& 30 certified after-sales and planning department engineers
4.2 million products shipped in 2022
More than 20,000 computers preconfigured and customised for their users each year
More than 150 learners trained per year, on site or remotely, via our accredited training centres
11 centres and 35,000m² of operating premises in Europe
845 partners supported and 95% of tickets processed by our hotline within 2 hours
32 years’ experience
Meet all your customers’ needs with total peace of mind thanks to our proven, certified expertise in managing specific projects
Agile & responsive
Make sure you can provide the right answer at the right time with tailor-made solutions adapted your customers’ needs
Wide range
Reap the benefit of our extensive range of technical, logistical and industrial expertise to help you at every stage of your projects
Performance
Draw on our domestically and internationally recognised operational resources to boost your competitiveness and your profitability
Our fields of expertise
Support & training
Hardware configuration
Custom delivery
Electronic repair
Next-day exchange
Electronic sub-contracting
News & events
